Communication-Transaction Analysis

The model of Transaction Analysis was first given by Eric Berne–a theory for analyzing the interaction between human behavior and communication. While many would believe that its most important implication lies in professional life, but nevertheless, pre-adolescents and -adolescents already show a preference to one kind or way of communication over another.

The assumptions behind the model are:

  • Everyone is both OK
  • Each person should be accepted as they are
  • People take responsibility of self
  • People modify their behavior to seek physical and emotional nurturing from others

According to the PAC model, based on the childhood experiences and role models, personality can have three ego states (ego states are one of the sources of behavior):

  • Parent Ego state (Nurturing Parent Ego State & Critical Parent Ego State)
  • Adult Ego State (Objective, Ethical in character)
  • Child Ego State ( Free Child/Natural Child Ego state & Adaptive Ego State)

Transaction Analysis takes into account the interaction between different ego states in people. There can be multiple ways or types of interactions that determine the behavior.

It is not only verbal, but non verbal or body language (known as ‘strokes’) also that form a part of interaction or communication.

An individual always works from different ego states in a lifespan or in different situations. Being aware about ego states. both of one’s own as well as others, helps determines the relevant mode of ego state communication/interaction to attain the final purpose of communication.

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